Refund policy

At Rise Through Love, we want you to love your purchase, but we also care a lot about the environment.

 

All Sales Are Final

Because each piece is made personal, we're unable to offer standard returns once production begins. This is core to how we avoid overproduction and waste, and it means every piece made has a home before it's made.

Most items are made to order through pre-order - each piece is personal, which is why we're unable to offer standard returns or exchanges.

 

Wrong Size

If your clothing item doesn't fit due to wrong size, please reach out to us at info@risethroughlove.com and we'll try to accommodate an exchange if we have another item in stock. In this case, the customer is responsible for any return shipping costs on approved exchanges.

 

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at info@risethroughlove.com with your order number and a photo of the issue. We'll be happy to accommodate the situation.

 

Lost or Stolen Packages

Once your order has shipped, we are not responsible for lost or stolen packages. If tracking shows your package was delivered but you haven't received it, please contact the carrier directly. We're happy to assist you as best we can.

Thank you for your understanding and support of Rise Through Love. We are honored to be a part of your journey.

You can always reach us with return questions at info@risethroughlove.com.